FAQ's
We love your curious mind. Here are some answers that will clear your doubts and help you shop with confidence.
Q: When will I receive my order?
A: Once we receive your order, we dispatch it within two business days. After dispatch, it takes 3-6 days for your order to reach you.
Q: What if I receive broken items?
A: We understand your concern. While we take utmost care in packaging, in rare cases, if you receive a broken item, just send us a short unboxing video at antiqraftinfo@gmail.com. We will immediately process a replacement or refund, whichever is most suitable in that situation.
Q: How do I track my order?
A: As soon as your order is dispatched, you will receive a tracking link on your mobile and email via Shiprocket, our shipping partner. You can Direct Track- https://antiqraft.shiprocket.co/tracking
Q: Are your products lead-free?
A: 100% yes every Kitchenware Products are lead-free and food-safe. You can use our products without worrying.
Q: Do you accept bulk orders?
A: Yes we do, to discuss a bulk order, write to antiqraftinfo@gmail.com